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Business Communication

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  1. 10.3 hrs • 9/1/2016 • Unabridged

    Between 1959 and 1989, Soviet scientists and officials made numerous attempts to network their nation -- to construct a nationwide computer network. None of these attempts succeeded, and the enterprise had been abandoned by the time the Soviet Union fell apart. Meanwhile, ARPANET, the American precursor to the Internet, went online in 1969. Why did the Soviet network, with top-level scientists and patriotic incentives, fail while the American network succeeded? In How Not to Network a Nation, Benjamin Peters reverses the usual cold war dualities and argues that the American ARPANET took shape thanks to well-managed state subsidies and collaborative research environments and the Soviet network projects stumbled because of unregulated competition among self-interested institutions, bureaucrats, and others. The capitalists behaved like socialists while the socialists behaved like capitalists. After examining the midcentury rise of cybernetics, the science of self-governing systems, and the emergence in the Soviet Union of economic cybernetics, Peters complicates this uneasy role reversal while chronicling the various Soviet attempts to build a "unified information network." Drawing on previously unknown archival and historical materials, he focuses on the final, and most ambitious of these projects, the All-State Automated System of Management (OGAS), and its principal promoter, Viktor M. Glushkov. Peters describes the rise and fall of OGAS -- its theoretical and practical reach, its vision of a national economy managed by network, the bureaucratic obstacles it encountered, and the institutional stalemate that killed it. Finally, he considers the implications of the Soviet experience for today's networked world.

    Available Formats: Download

    How Not to Network a Nation

    10.3 hrs • 9/1/16 • Unabridged
  2. 1.9 hrs • 8/31/2016 • Unabridged

    Secrets, Tips and Techniques: Deliver Powerful Presentations in a Few Simple Steps ~Based on Academic Research~ Develop powerful presentation techniques for any kind of public presentation: Many of us neglect the importance of storytelling in presentations. The book will introduce you to the most effective strategies and tips that can turn anyone into a persuasive and entertaining public speaker. After explaining what storytelling actually means in our lives and why it is essential to communication, this book will take you through a series of steps that can help you become a master storyteller and enchant your public. This book draws on academic research to introduce you to the most effective antidotes to stage fright: Since many people experience stage fright when they have to speak in front of an audience, this book also addresses this major aspect of public speaking and provides you with consistent advice that can help you get rid of this problem. Stage fright is a natural phenomenon and many people have intensively researched it and discovered means of dealing with it. It also clarifies why losing stage fright and winning your public go hand in hand. How To Lose the Stage Fright! • Causes of Stage Fright • How to Drastically Reduce Anxiety • What to Do When You Feel Nervous Before Your Presentation • 3 Infallible Proven Techniques To Lose the Stage Fright • Practical Bonus Tips How To Win the Audience! • Creating a WOW Story • How to Impact the Audience Right from the Start • Bonus Tips on Riveting Storytelling Technique • Keep the Public Hooked • What to Do If You Lost the Audience • How to Wrap Up Perfectly After you read this book, you will have secrets, tips and techniques to be a convincing and engaging public speaker and use infallible storytelling technique to keep your public hooked. A comprehensive overview of the most important factors that can make or break public speaking is accompanied by many practical tips and concrete examples to help you improve your storytelling technique in many kinds of situations. This book is your ultimate guide to persuasive presentations, an irresistible persona, and powerful storytelling skills that can mesmerize your public without fail. Get Your Copy Today!

    Available Formats: Download

    Why Your Presentation Sucks

    1.9 hrs • 8/31/16 • Unabridged
  3. 8.1 hrs • 5/17/2016 • Unabridged

    A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

    Available Formats: Download, CD, MP3 CD
    Never Split the Difference by Chris Voss, Tahl Raz

    Never Split the Difference

    By Chris Voss, with Tahl Raz
    8.1 hrs • 5/17/16 • Unabridged
    Also: CD, MP3 CD
  4. 7.5 hrs • 5/3/2016 • Unabridged

    Amid today’s proliferating channels of instant communication, one singular skill has emerged as the most essential way to communicate: a brief, polished, live-audience video talk. Since taking over TED in the early 2000s, Chris Anderson has tapped the world’s most brilliant individuals to share their expertise. Anderson discovered early on that the key to getting an audience to sit up and pay attention is to condense a presentation into eighteen minutes or less and to heighten its impact with a powerful narrative—iIn other words, to tell a terrific story. TED Talks is chock full of personal presentation suggestions from such TED notables as Sir Ken Robinson, Mary Roach, Amy Cuddy, Bill Gates, Elizabeth Gilbert, Dan Gilbert, Matt Ridley, and dozens more—everything from how to distill your speech’s content to what you should wear on stage. This is a lively, fun read with great practical application from the man who knows what goes into a great speech. In TED Talks Anderson pulls back the TED curtain for anyone who wants to learn from the world’s best on how to prepare a top-notch presentation.

    Available Formats: Download

    TED Talks

    7.5 hrs • 5/3/16 • Unabridged
  5. 15.5 hrs • 5/1/2016 • Unabridged

    Dale Carnegie, author of the legendary How to Win Friends and Influence People, began his career as the premier "life coach" of the twentieth century by teaching the art of public speaking. Public speaking, as Carnegie saw it, is a vital skill that can be attained through basic and repeated steps. His classic volume on the subject appeared in 1926 and was revised twice-in shortened versions-in 1956 and 1962. This 2006 revision-edited by a longtime consultant to Dale Carnegie & Associates, Inc., and the editor in charge of updating How to Win Friends and Influence People-is the definitive one for our era. While up-to-date in its language and points of reference, Public Speaking for Success preserves the full range of ideas and methods that appeared in the original: including Carnegie's complete speech and diction exercises, which follow each chapter, as the author originally designated them. This edition restores Carnegie's original appendix of the three complete self-help classics: Acres of Diamonds by Russell H. Conwell, As a Man Thinketh by James Allen, and A Message to Garcia by Elbert Hubbard. Carnegie included these essays in his original edition because, although they do not directly relate to public speaking, he felt they would be of great value to the readers. Here is the definitive update of the best-loved public-speaking book of all time.

    Available Formats: Download

    Public Speaking for Success

    Read by Sean Pratt
    15.5 hrs • 5/1/16 • Unabridged
  6. 2.7 hrs • 5/1/2016 • Unabridged

    If your answer to any of the following questions is yes, listen to this book now. Don’t walk into another situation without being 100 percent confident. 1. Have you ever been unsure as to who should be introduced first? 2. Have you ever placed your keys, purse, or cell phone on a table at a restaurant? 3. Have you ever worn your name tag on your left lapel? 4. Have you ever buttered your entire dinner roll before taking the first bite? 5. Have you ever sat down to dine and not known which glass was yours? 6. Have you ever been in a small talk situation and not known what to discuss? 7. Have you ever played with change in your pockets while talking with another person? 8. Have you ever been uncomfortable because of the way you were dressed? 9. Have you ever wondered when and what type of gifts to get your business associates? 10. Have you ever wondered about the correct protocol regarding your business card?

    Available Formats: Download

    You Did What?!

    2.7 hrs • 5/1/16 • Unabridged
  7. 2.0 hrs • 4/1/2016 • Unabridged

    Meetings don’t have to be a waste of time. When managed right, they are a powerful tool for solving problems, making decisions, exchanging ideas and getting results fast. Based on years of experience consulting for companies around the world, Brian Tracy has learned firsthand what works in meetings and what doesn’t. Now, he reveals simple, proven ideas you can use to make meetings shorter, more effective, and more satisfying to everyone in attendance. Listeners will find out how to: Structure different types of meetings: one-on-one or group, informational or problem-solving, internal or externalClearly define the purpose and the desired outcomeEstablish prioritiesSet an achievable agendaPrepare and participateEncourage open communicationKeep discussions on trackAvoid groupthinkPress for closureSummarize discussion points and decisionsGain agreement on action steps, assign responsibility, and set deadlinesDetermine the ideal room layoutMake effective presentationsMaximize the return on time investedAnd more Meetings are management in action, superiors and subordinates alike will assess your performance. Meetings That Get Results will help you shine.

    Available Formats: Download
  8. 3.0 hrs • 4/1/2016 • Unabridged

    Communication is a measure of how we are heard. It’s not about us; it is about how the other person perceives our message. If you are not where you should be in your career, the problem may very well be how you communicate. You Said What?! is an action-oriented book that gives you solid techniques that can be used right away to achieve effective results, including: Quick tips and strategies on communication skills. Real-life stories of how business communication can impact your career. Tools that help you be understood and be heardYou Said What?! will help you strengthen your message by planning and sharpening your communication skills.

    Available Formats: Download

    You Said What?!

    3.0 hrs • 4/1/16 • Unabridged
  9. 10.2 hrs • 2/23/2016 • Unabridged

    A sharp and illuminating history of one of capitalism’s longest-running tensions—the conflicts of interest among public company directors, managers, and shareholders—told through entertaining case studies and original letters from some of our most legendary and controversial investors and activists. Recent disputes between shareholders and major corporations, including Apple and DuPont, have made headlines. But the struggle between management and those who own stock has been going on for nearly a century. Mixing never-before-published and rare, original letters from Wall Street icons—including Benjamin Graham, Warren Buffett, Ross Perot, Carl Icahn, and Daniel Loeb—with masterful scholarship and professional insight, Dear Chairman traces the rise in shareholder activism from the 1920s to today, and provides an invaluable and unprecedented perspective on what it means to be a public company, including how they work and who is really in control. Jeff Gramm analyzes different eras and pivotal boardroom battles from the last century to understand the factors that have caused shareholders and management to collide. Throughout, he uses the letters to show how investors interact with directors and managers, how they think about their target companies, and how they plan to profit. Each is a fascinating example of capitalism at work told through the voices of its most colorful, influential participants. A hedge fund manager and an adjunct professor at Columbia Business School, Gramm has spent as much time evaluating CEOs and directors as he has trying to understand and value businesses. He has seen public companies that are poorly run, and some that willfully disenfranchise their shareholders. While he pays tribute to the ingenuity of public company investors, Gramm also exposes examples of shareholder activism at its very worst, when hedge funds engineer stealthy land-grabs at the expense of a company’s long-term prospects. Ultimately, he provides a thorough, much-needed understanding of the public company/shareholder relationship for investors, managers, and everyone concerned with the future of capitalism.

    Available Formats: Download, CD

    Dear Chairman

    10.2 hrs • 2/23/16 • Unabridged
    Also: CD
  10. 8.2 hrs • 2/23/2016

    How did a Venice Beach T-shirt vendor become television’s most successful producer? How did an entrepreneur who started in a garage create the most iconic product launches in business history? How did a timid pastor’s son overcome a paralyzing fear of public speaking to captivate sold-out crowds at Yankee Stadium, twice? How did a human rights attorney earn TED’s longest standing ovation, and how did a Facebook executive launch a movement to encourage millions of women to “lean in”? They told brilliant stories. In The Storyteller’s Secret: From TED Speakers to Business Legends, Why Some Ideas Catch on and Others Don’t, keynote speaker, bestselling author, and communication expert Carmine Gallo reveals the keys to telling powerful stories that inspire, motivate, educate, build brands, launch movements, and change lives. The New York Times has called a well-told story “a strategic tool with irresistible power”—the proof lies in the success stories of fifty icons, leaders, and legends featured in The Storyteller’s Secret: entrepreneurs like Richard Branson, Sara Blakely, Elon Musk, Steve Jobs, and Sheryl Sandberg; spellbinding speakers like Dr. Martin Luther King, Jr., Bryan Stevenson, and Malala Yousafzai; and business leaders behind famous brands such as Starbucks, Southwest Airlines, Wynn Resorts, Whole Foods, and Pixar. Whether your goal is to educate, fundraise, inspire teams, build an award-winning culture, or to deliver memorable presentations, a story is your most valuable asset and your competitive advantage. In The Storyteller’s Secret, Gallo explains why the brain is hardwired to love stories—especially rags-to-riches stories—and how the latest science can help you craft a persuasive narrative that wins hearts and minds. “The art of storytelling can be used to drive change,” says billionaire entrepreneur Richard Branson. And since the next decade will see the most change our civilization has ever known, your story will radically transform your business, your life, and the lives of those you touch. Ideas that catch on are wrapped in story. Your story can change the world. Isn’t it time you shared yours?

    Available Formats: Download
  11. 7.6 hrs • 2/16/2016 • Unabridged
    Available Formats: Download


    7.6 hrs • 2/16/16 • Unabridged
  12. 8.2 hrs • 2/16/2016 • Unabridged

    The hard part just got easy. You know how to sell—that’s your job, after all—but getting CEOs and other VIPs to call you back is the tricky part. So what if that impossible-to-reach person weren’t so impossible to reach after all? Hall-of-fame-nominated marketer and Wall Street Journal cartoonist Stu Heinecke discovered that he could get past traditional gatekeepers and reach those elusive executives by thinking outside the box and using personalized approaches that he calls “contact campaigns.” Including presidents, a prime minister, celebrities, and countless CEOs, and even the Danish model that later became his wife, Heinecke found that getting meetings with previously unreachable people was easier than ever. In How to Get a Meeting with Anyone, Heinecke explains how you can use your own creative contact campaigns to get those critical conversations. He divulges methods he’s developed after years of experience and from studying the secrets of others who’ve had similar breakthrough results—results that other marketers considered impossible, with response rates as high as 100%, ROI in the tens, even thousands of percent, and costs-per-contact ranging from $0 to $10,000. Through real-life success stories, Heinecke lays out nearly two dozen categories of contact campaigns that anyone can research and execute. Tactics range from running a contact letter as a full-page ad in The Wall Street Journal to unorthodox uses of social media, the phone, email, and snail mail to using his own cartoons to make connections. He also packs in plenty of tips on how to determine your targets, how to develop pitches, and how to gain allies in your contact’s circle of influence. How to Get a Meeting with Anyone provides you with a new toolkit you can put to work for you right away so you can make the connections that are essential to your success.

    Available Formats: Download

    How to Get a Meeting with Anyone

    Foreword by Jay Conrad Levinson
    8.2 hrs • 2/16/16 • Unabridged
  13. 7.0 hrs • 2/1/2016 • Unabridged

    Feature films, television shows, homemade videos, tweets, blogs, and breaking news: digital media offer an always-accessible, apparently inexhaustible supply of entertainment and information. Although choices seems endless, public attention is not. How do digital media find the audiences they need in an era of infinite choice? In The Marketplace of Attention, James Webster explains how audiences take shape in the digital age. Webster describes the factors that create audiences, including the preferences and habits of media users, the role of social networks, the resources and strategies of media providers, and the growing impact of media measures—from ratings to user recommendations. He incorporates these factors into one comprehensive framework: the marketplace of attention. In doing so, he shows that the marketplace works in ways that belie our greatest hopes and fears about digital media. Some observers claim that digital media empower a new participatory culture; others fear that digital media encourage users to retreat to isolated enclaves. Webster shows that public attention is at once diverse and concentrated, that users move across a variety of outlets, producing high levels of audience overlap. So although audiences are fragmented in ways that would astonish mid-century broadcasting executives, Webster argues that this doesn’t signal polarization. He questions whether our preferences are immune from media influence, and he describes how our encounters with media might change our tastes. In the digital era’s marketplace of attention, Webster claims, we typically encounter ideas that cut across our predispositions. In the process, we will remake the marketplace of ideas and reshape the twenty-first-century public sphere.

    Available Formats: Download

    The Marketplace of Attention

    7.0 hrs • 2/1/16 • Unabridged
  14. 1.0 hrs • 2/1/2016 • Unabridged

    No matter what the speaking challenge is, this inspirational, cleverly illustrated book will help readers perform with passion, power, and persuasion—at the top of their game. Whether chasing a job, planning a pitch, giving a speech at a wedding, presenting to one or one thousand people, listeners of It’s Not What You Say will discover how to: Use the rule of three to win any audience overPrepare so you can be yourself—but betterEmbrace the unknown and conquer any fear Capturing a life time’s work in the art of persuasive communication, this powerful audiobook reveals the principles, tools and tricks to help you become a courageous, memorable, stand-out speaker.

    Available Formats: Download

    It's Not What You Say

    1.0 hrs • 2/1/16 • Unabridged
  15. 7.6 hrs • 1/6/2016 • Unabridged

    Bullies aren’t limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don’t steal your lunch money, but they can make your work life a living hell—and even ruin your career. Whether the bully is a boss or a coworker, whether you’re the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back. Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what’s been making you a victim … and reveals how to • avoid typical bully traps,• remain aware and in charge,• move past your fear,• calm yourself in any confrontation,• keep your dignity intact,• build confidence,• handle sneak attacks,• strengthen your resolve,• understand the steps that your employer or supervisors can take to address the issue,• combat cyberbullying, and more. With this practical, personal coaching program in your corner, you can reclaim your power—and defeat the office bully once and for all.

    Available Formats: Download

    Beating the Workplace Bully

    7.6 hrs • 1/6/16 • Unabridged
  16. 2.9 hrs • 11/30/2015 • Unabridged

    Discover the blueprint to connect with any audience! Need to speak and make a great impression? If you want to go from fearful to confident, and average to outstanding, then this is the book that will take you to a standing ovation. Acclaimed speaker Ron Tsang shows you 15 powerful public speaking lessons in this practical and entertaining book, From Presentation to Standing Ovation. You'll discover how to: * Overcome public speaking anxiety so that your expertise can shine * Win over hearts and minds using your natural speaking personality * Master the art of storytelling with 10 Hollywood secrets * Create captivating keynotes, seminars, and presentations using the Ovation Outline * Present with more influence, power, and poise This quick read is for everyone from experts and business owners, to students and employees, who want to sell their ideas and wow their audiences. The book includes access to additional free online resources, giving you all the help you need for your speaking success.

    Available Formats: Download

    From Presentation To Standing Ovation

    Read by Ron Tsang
    2.9 hrs • 11/30/15 • Unabridged
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