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  1. 3.8 hrs • 9/15/2016 • Unabridged

    From an author, entrepreneur, and businessman with forty years’ experience in sales and management comes a book full of sales advice, inspirational tips, success stories, and a proven system to follow for sales success. This book is geared specifically to those new to the field of sales to help you become personally accountable for what you create in sales—and in life—right from the get-go.

    Available Formats: Download, CD, MP3 CD, Digital Rental
    Sales Success for the Rookie by Steve Lentini

    Sales Success for the Rookie

    3.8 hrs • 9/15/16 • Unabridged
    Also: CD, MP3 CD, Digital Rental
  2. 1.9 hrs • 7/6/2016 • Unabridged

    From this book you will learn basic NLP techniques that are highly valuable in many different situations. They are techniques we can use to improve our life by increasing the flexibility and effectiveness of the mind. NLP is a very effective system used by millions of people. Now you can learn more about it by listening to this audiobook.

    Available Formats: Download

    NLP Practitioner Basic Techniques

    1.9 hrs • 7/6/16 • Unabridged
  3. 7.1 hrs • 12/1/2015 • Unabridged

    Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance. But how do you get naturally resistant people to practice new ways of thinking? Trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements. The fifty original activities in The Emotional Intelligence Activity Kit help:Promote introspectionIncrease empathy Improve social skills Boost personal influence Inspire purpose Bring everyone on board Make learning stick From setup instructions to debriefing questions, these simple exercises are quick to deploy and target key areas that benefit most from EQ training: leadership, project management, customer service, teamwork, sales, and more. Know-it-all bosses, overcompetitive colleagues, or leaders who rarely leave their offices-common EQ problems such as these damage not just camaraderie, but also results. Fix them fast, and create thriving, successful organizations.

    Available Formats: Download
  4. 9.8 hrs • 11/11/2015 • Unabridged

    Corporate trainers are tasked with an awesome responsibility—helping individuals develop the skills they need to advance their careers and boost their organizations’ bottom lines. It’s a challenging job, but What Great Trainers Do is here to help—providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction. Listeners will learn how toorganize presentations for maximum impact;use activities to connect participants to the content and each other;create visual aids that reinforce key points;fine-tune their delivery;listen actively and read the group;address questions and concerns;make presentations interactive—involving learners early and often;manage the tough moments;handle resistance;use debriefs, demonstrations, and deliberate practice to solidify performance, improve applicability, and make training stick;adapt the course to fit the participants;promote positive group process; and much more Great training doesn’t happen by accident. Accessible and practical, What Great Trainers Do is a one-stop resource for reliable, repeatable learning results.

    Available Formats: Download

    What Great Trainers Do

    9.8 hrs • 11/11/15 • Unabridged
  5. 3.8 hrs • 7/1/2015 • Unabridged

    When people are kept from moving—whether they’re sitting through a presentation or stuck behind a desk—they become restless and their attention wavers. Yet most training ignores the innate human desire for motion, resulting in participants learning less. Based on the latest neuroscience research, Training in Motion explains how movement enhances learning and introduces a unique and highly effective way to energize an audience and increase retention through simple body-focused techniques. The book shows readers how to tie lessons to movement to reinforce concepts; manage learners’ physical and emotional states to increase engagement and bolster memory; use posture, physical gestures, and other movements to command interest; employ quick physical breaks to efficiently refocus students; and turn lackluster sessions into high-achieving learning environments. Practical, accessible, and packed with activities, this one-of-a-kind book helps readers add a kinesthetic component to their training so that participants stay motivated and apply what they’ve learned long after they’ve left the classroom.

    Available Formats: Download

    Training in Motion

    3.8 hrs • 7/1/15 • Unabridged
  6. 11.4 hrs • 4/7/2015 • Unabridged

    From the visionary head of Google’s innovative People Operations—a groundbreaking inquiry into the philosophy of work, and a blueprint for attracting the most spectacular talent to your business and ensuring the best and brightest succeed. “We spend more time working than doing anything else in life. It’s not right that the experience of work should be so demotivating and dehumanizing.” So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto with the potential to change how we work and live. Drawing on the latest research in behavioral economics and with a profound grasp of human psychology, Bock also provides teaching examples from a range of industries—including companies that are household names but hideous places to work, and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history’s most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling fifteen years of intensive worker R&D into delightfully counterintuitive principles that are easy to put into action, whether you’re a team of one or a team of thousands. Cleaving the knot of conventional management, some lessons from Work Rules! include the following: Take away managers’ power over employeesLearn from your best employees—and your worstOnly hire people who are smarter than you are, no matter how long it takes to find themPay unfairly—it’s more fair!Don’t trust your gut; use data to predict and shape the futureDefault to open; be transparent and welcome feedbackIf you’re comfortable with the amount of freedom you’ve given your employees, you haven’t gone far enough Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above. Read it to reawaken your joy in what you do.

    Available Formats: Download

    Work Rules!

    11.4 hrs • 4/7/15 • Unabridged
  7. 6.2 hrs • 12/1/2014 • Unabridged

    Virtual training gives learning professionals unprecedented flexibility, making it possible to reach participants globally and unite physically dispersed teams. But designers and facilitators must adapt their programs and delivery styles in order to be effective in this new medium. The Successful Virtual Classroom goes beyond introducing the technology, to offer trainers proven techniques tailored specifically to engage live online audiences. Packed with easy-to-use tools, checklists, and worksheets—as well as case studies from Oracle, UPS, and more—the book introduces the PREP model for planning, rehearsing, executing, and then conducting a postmortem following the training event. Readers will learn how to make the most of  virtual classroom features such as content and screen sharing, annotation tools, polls, and breakout rooms;weave chat responses into the discussion;compensate for the absence of body language;monitor feedback;engage individuals with different learning styles;encourage audience contribution;meet the unique needs of global participants; andmuch more. Featuring icebreakers and interactive exercises designed for an online environment, this book helps readers create programs that truly drive learner engagement.

    Available Formats: Download

    The Successful Virtual Classroom

    6.2 hrs • 12/1/14 • Unabridged
  8. 1.6 hrs • 9/1/2014 • Unabridged

    Kevin Allen, author of the Wall Street Journal bestselling The Hidden Agenda: A Proven Way to Win Business and Create a Following, is back, with a fabulously entertaining (and true) tale of a newly minted leader made buoyant during The Case of the Missing Cutlery: A Leadership Course for the Rising Star.  As a young manager at an airline catering facility, Kevin had to find out why silverware was disappearing at a rapid clip. The route to solving this mystery of The Case of the Missing Cutlery results in Kevin learning to rise to the occasion, to become a leader who inspires followers and is able to rely on their hard work and support. For those who might find reading about leadership success at the Fortune 50 level inspiring but too far removed from their experience, Allen offers up this down-to-earth story of an everyday employee turned rising star. The Case of the Missing Cutlery also provides exercises and further examples to bring the leadership messages home.  This edition contains content previously published as The Buoyant Leader.

    Available Formats: Download

    The Case of the Missing Cutlery

    1.6 hrs • 9/1/14 • Unabridged
  9. 10.3 hrs • 4/15/2014 • Unabridged

    From the mind of the ultimate corporate gunslinger comes this no-nonsense, real-world Curriculum, designed to augment—if not replace—the more traditional path to achieving mastery of the business universe. Conquer this sharp, practical and often amusing course of study and save $250,000 of wasted business school tuition. Unlike those august, Ivy-encrusted factories that churn out masterful business administrators, The Curriculum will teach you the art of business, employing a smart, tactical battle plan that will prove infinitely more awesome as you make your way in the world. We begin, in the Core Curriculum, with the acquisition and maintenance of Power. Included are such essentials as Not Appearing Stupid (an early career requirement), Fabricating a Sustainable Business Personality, and the arts of Management and Selling. The Advanced Curriculum hones the skills that are required to seize Success by the throat and shake it until valuable prizes fall out of its pockets, including fundamentals on Strategic Thinking, Self-Branding, mastering Electronic Communications, and dealing with Crazy People. Tutorials and Electives, which students may pursue as their interest or discretion advises, include lessons on Giving an Effective Presentation, Business Drinking, and the Care and Feeding of Ultra-Senior Officers. Lavishly enhanced with numerous charts, graphs, and other illuminating business illustrations, and backed up by years of study from Mr. Bing’s proprietary research organization (The National Association of Serious Studies), The Curriculum will occupy a place of pride on any bookshelf dedicated to the study of business, how it works, and how it can be used against those who don’t know how it works.

    Available Formats: Download, CD

    The Curriculum

    10.3 hrs • 4/15/14 • Unabridged
    Also: CD
  10. 1.9 hrs • 10/1/2013 • Unabridged

    Peter Cappelli confronts the myth of the skills gap and provides an actionable path forward to put people back to work. Even in a time of perilously high unemployment, companies contend that they cannot find the employees they need. Pointing to a skills gap, employers argue applicants are simply not qualified; schools aren’t preparing students for jobs; the government isn’t letting in enough high-skill immigrants; and even when the match is right, prospective employees won’t accept jobs at the wages offered. In this powerful and fast-reading book, Peter Cappelli, Wharton management professor and director of Wharton’s Center for Human Resources, debunks the arguments and exposes the real reasons good people can’t get hired. Drawing on jobs data, anecdotes from all sides of the employer-employee divide, and interviews with jobs professionals, he explores the paradoxical forces bearing down on the American workplace and lays out solutions that can help us break through what has become a crippling employer-employee stand-off. Among the questions he confronts: Is there really a skills gap? To what extent is the hiring process being held hostage by automated software that can crunch thousands of applications an hour? What kind of training could best bridge the gap between employer expectations and applicant realities, and who should foot the bill for it? Are schools really at fault? Named one of HR Magazine’s Top 20 Most Influential Thinkers of 2011, Cappelli not only changes the way we think about hiring but points the way forward to rev America’s job engine again.

    Available Formats: Download

    Why Good People Can’t Get Jobs

    1.9 hrs • 10/1/13 • Unabridged
  11. 1.0 hrs • 8/27/2013 • Unabridged

    John J. Murphy, author of the bestselling book on teamwork, Pulling Together, follows up with a leadership audiobook like no other. Learn the ten essentials to inspiring others and you will find that not only are you performing better has a leader, but your team is sharing your vision and following your lead to ultimate success.

    Available Formats: Download

    Leading with Passion

    1.0 hrs • 8/27/13 • Unabridged
  12. 1.6 hrs • 8/6/2013 • Unabridged

    In Wisdom of Wolves author Twyman Towery, PhD, has masterfully constructed lessons on teamwork founded upon the natural instincts of the wolf pack. Rudyard Kipling said, “For the strength of the Pack is the Wolf, and the strength of the Wolf is the Pack.” What would happen in our business and our personal lives if we worked together towards a common goal like the wolf pack works together for survival? This is exactly what is explored in this breathtaking and inspiring audio. It is the perfect audiobook for leadership training, retreats and teamwork exercises. Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.

    Available Formats: Download

    Wisdom of Wolves

    1.6 hrs • 8/6/13 • Unabridged
  13. 0.8 hrs • 7/23/2013 • Unabridged

    Pulling Together is a fantastic guide for leaders from all walks of life. Learn ten simple rules that will help improve teamwork skills in any professional environment; develop skills in both leading teams and being part of one. Use this audiobook to clarify expectations and foster accountability; build more focus, unity, trust, and credibility with your team; align people and systems; and generate commitment and enthusiasm. Here’s your chance to create more balance and harmony within your team.

    Available Formats: Download

    Pulling Together

    0.8 hrs • 7/23/13 • Unabridged
  14. 2.2 hrs • 4/30/2013 • Unabridged

    How to build trust—and how to keep it. In this enlightening guide developed from his popular Trust Works! training program, #1 bestselling author and management guru Ken Blanchard turns his vast knowledge and insight to one of the most timely and complex issues that affects all areas of our lives. Once upon a time, a dog and a cat lived together with other animals and the humans who cared for them. But canine and feline did not trust each other—a situation that led to fighting, backbiting, and sabotaging that soon affected the whole household. Unless their conflict was resolved, all of the pets would lose their home. Fortunately, a wise old parrot stepped in, teaching dog and cat the ABCs of trust. As each became aware of the unconscious behaviors at the root of their hostility, dog and cat discovered how to change their behavior—a mutual transformation that created a happy, productive environment for all. Ken Blanchard applies this fable to real-life situations to show anyone how to get along better with those around them. He outlines his “ABCD” trust model and uses it to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership. In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony.

    Available Formats: Download

    Trust Works!

    2.2 hrs • 4/30/13 • Unabridged
  15. 5.2 hrs • 4/1/2013 • Unabridged

    Unless you’re lucky enough to be the CEO, you’ll need to present your ideas to people up the chain to get anything done—and those presentations can sometimes be brutal. Careers and projects can come unwound in a matter of minutes if the presenter doesn’t know the rules at the top level. Tactics and techniques that work wonderfully with peers, subordinates, and immediate supervisors suddenly crumble in the tense meeting room with the “bigwigs.” A psychologist by training, Gilbert offers revelatory insights into the minds of the men and women who make it to the top—critical information if you’re going to understand what they’re looking for from you. He keeps it simple by focusing on three key imperatives for “speaking up:” 1. Know the people,  2. Get to the point, and  3. Improvise. Gilbert’s research suggests that 67 percent of middle managers break one or more of these rules. Based on ten years of research and hundreds of interviews, Gilbert’s book is unique in featuring extensive comments from C-level leaders explaining exactly what they want and don’t want in a presentation, as well as mid-level managers’ stories of triumphs and tragedies and what they learned as a result. This is a must-have audiobook for surviving the high-stakes meeting.

    Available Formats: Download, CD, Digital Rental
    Speaking Up by Frederick Gilbert

    Speaking Up

    5.2 hrs • 4/1/13 • Unabridged
    Also: CD, Digital Rental
  16. 3.2 hrs • 3/1/2012

    Your ability to prospect and sell depends on how well you can work with anyone. In this powerful, must-have series of value-packed audios, three of the world’s top sales trainers come together to teach you little-known sales traits that are guaranteed to make a huge impact on your sales performance. First, the world’s top motivational speaker, Zig Ziglar, will teach you how to train your voice inflections to overcome the five most common sales objections. Your voice can make all the difference in phone sales and presentations, and you will learn how to close more sales by controlling your voice. Brian Tracy will guide you through twenty-one qualities top 10 percent sales performers possess, with practical and easy-to-implement tips on establishing instant rapport and credibility with your customers. Work to double your sales effectiveness from the convenience of your car or while you work out with this brilliant audio program.

    Available Formats: Download, CD

    Sell to Anyone!

    Produced by Made for Success
    Featuring Zig Ziglar and Brian Tracy
    3.2 hrs • 3/1/12
    Also: CD
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