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4.5 hrs • Mar/14/2017 • Unabridged
In 1963, at the pinnacle of his career, beloved motivational speaker Napoleon Hill—whose classic Think and Grow Rich continues to inspire millions—distilled his lifetime work into a series of live radio broadcasts. In each one, Hill walked his listeners through one of the Five Foundations for Success—what he described as absolute musts connected to “practically all achievement that’s worth mentioning.”Napoleon Hill Is on the Air! comprises those never-before-published transcripts in an engaging Q&A format. Together they provide deep analysis of the “Big Five” principles and how to apply them for maximum benefit in business and relationships. The transcripts also offer rich, off-the-cuff insights and inspirational stories derived from Hill’s years spent studying American icons, including Henry Ford, Andrew Carnegie, Thomas Edison, Charles M. Schwab, and President Franklin D. Roosevelt. This remarkable book offers a unique perspective on Napoleon Hill’s groundbreaking principles of success—as practical and powerful today as when he first discovered them.Available Formats:8.0 hrs • Feb/28/2017 • Unabridged
CLASSIC SELF-HELP FROM A RESPECTED PIONEER OF PSYCHOTHERAPYAnger. It’s one of our most basic, and often most destructive, human emotions. And in today’s world, it’s a constant, escalating force, from road rage to domestic abuse, from teen violence to acts of terrorism. More than ever we need effective ways to live with it, understand it—and learn to deal with it. This landmark book from world-renowned psychotherapist Dr. Albert Ellis, creator of Rational Emotive Behavior Therapy (REBT), shows you how.Presented in a simple step-by-step program that anyone can master, the proven, time-tested principles of REBT teach you to manage and even eliminate anger, without sacrificing necessary assertiveness. Here you’ll discover:*What exactly is anger, and must you feel it?*How you create your own anger*Methods of thinking, feeling, and acting your way out of anger*Why holding on to anger is sometimes fun—and how to let it go*How to use REBT to cope with tragic events that are far beyond our control…and much more, including numerous real-world case studies, plus a comprehensive, critical analysis of the various approaches to this age-old problem. Whether at home or at work, in a personal or political context, this breakthrough approach will enable you to take control of the anger that can stand in the way of success and happiness.Available Formats:2.2 hrs • Feb/21/2017 • Unabridged
When it comes to messaging, what worked in the past won't work today. Our noisy, digital world has undermined our ability to focus. For a message to grab attention and persuade, it now has to pass the SAUCE test and be: Simple, Appealing, Unexpected, Credible, and Emotional. Secret Sauce shows you how to transform unconvincing messages into compelling copy.It comes with a 15-question SAUCE test and a Heat Gauge which allows you to precisely measure the persuasive impact of your messages. Short, easy to read, and packed with visuals, "Secret Sauce" provides:Clear examples of what works and what doesn'tFascinating insights from behavioral and neurological researchPowerful lessons from successful and failed campaignsLess than 10 percent of marketing messages are truly compelling--engaging the head and heart. Secret Sauce helps you weed out the clutter.Available Formats:6.8 hrs • Jan/17/2017 • Unabridged
Based on research from more than 10,000 surveys from children and parents of divorce, Collateral Damage presents parents with an overview of the impact that divorce has on their children and offers ways to better serve their needs at this critical time. Approximately fifty percent of marriages in the United State fail. Add to that the increasing number of couples who never marry, have children together, and later go their separate ways. In all of these scenarios, children suffer greatly—often in silence, as parents do not know how to effectively guide their kids. When the sorrow and emotional issues of children are not addressed, the cycle of divorce is likely to continue for them and in generations that follow. In addition, while children may appear to be resilient and adjusting, without proper support children of divorce are more prone to drug and alcohol abuse, criminal behavior, mental and physical illness, and suicide. How can parents manage their own hurt, shock, anger, and despair so that they can provide their children with what they need? Collateral Damage sounds a wakeup call for parents. It identifies the landmines inherent in the dangerous terrain of divorce and equips them to help their children not to feel abandoned or unheard. Topics covered include: Building the family—not losing it Tuning into your kids Stabilizing childhood Maintaining parent/child roles Avoiding the parenting handoff Keeping kids out of the war zone Instilling trust Keeping open lines of communication Attuning to guiding, spiritual resources The failure of a marriage does not mean the end of the family. Providing a stable, supportive, healthy relationship with your child demonstrates what a loving relationship looks like, better preparing them for intimate relationships and marriage as an adult.Available Formats:8.8 hrs • Jan/11/2017 • Unabridged
This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945–1964), Gen X (born 1965–1980), and the Millennials (born 1981–2001).Haydn Shaw, popular business speaker and generational expert, has identified twelve places where the four generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these twelve sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together.Available Formats:7.7 hrs • Jan/03/2017 • Unabridged
Six Sigma changed the face of manufacturing quality, creating excellence by reducing variance in finished goods, revolutionizing businesses, and boosting profits. Now, Human Sigma is poised to do the same for sales and service organizations.This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing the moments when employees interact with customers. Based on research spanning 10 million employees and 10 million customers around the globe, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it.Human Sigma is based on five new rules to bring excellence to the way employees engage and interact with customers:RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities.RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter.RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level.RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric.RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. This means that good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed.Essential reading for today's global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees, and your customers forever.Available Formats:6.9 hrs • Dec/27/2016 • Unabridged
“No individual—not even Freud himself—has had a greater impact on modern psychotherapy.”—Psychology TodayCLASSIC SELF-HELP FROM A RESPECTED PIONEER OF PSYCHOTHERAPYLife can get tough. From unemployment—or overwork—to divorce or remarriage, the challenges of newly blended families, not to mention everyday hassles, stress can feel non-stop. To top it off, technology confronts us with a barrage of seemingly urgent tasks 24/7. It’s no wonder things and people can make you lose your cool. In this landmark book you’ll find a very specific, powerful skill set designed to help you keep any scenario from pushing your buttons—and it works.Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal. Discover:* Ten beliefs we use to let people and situations needlessly push our buttons* A powerful alternative to the kind of thinking that upsets us* The Fatal Foursome—feelings that sabotage you* How to change your irrational thinking using four key stepsWhether you’re dealing with colleagues, parents, kids, friends, or lovers, How to Keep People From Pushing Your Buttons will show you how to enjoy an active, vibrant, successful life.Available Formats:5.1 hrs • Dec/15/2016 • Unabridged
Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together. Yet many leaders prioritize potential relationships and take established ones for granted. They shouldn’t. Research reveals that these core relationships are often the weakest…and can prove more vital than missed networking opportunities.Whether working with employees or associates, vendors or customers, The Relationship Engine gives you the tools you need to become an intentional, masterful relationship-builder.The book helps you establish common ground, focus on collaboration instead of command, put people before process, demonstrate worthy intent, and make every interaction matter. This insightful and practical guide includes:A powerful RQ Assessment designed to measure and evaluate business relationships • A Relational Agility Action Planner • Lateral and vertical relationship strategy templates • And moreEven the best-laid strategic plans are worthless without caring, real-life connections. It’s time to invest in the bonds that will drive sustainable success.Available Formats:10.6 hrs • Dec/06/2016 • Unabridged
Since 2001, the Gallup Management Journal has provided leaders with essential insights into managing the human side of their businesses — their employees and customers. This book features the highlights of the first seven years of the GMJ: more than 50 thought-provoking articles with actionable ideas, grounded in decades of Gallup management research.The Best of the Gallup Management Journal 2001-2007 could not be more relevant today, as executives continue to struggle with the transition into a 21st century global economy. Many leaders have reengineered and reorganized their companies numerous times. But what remains is the biggest business challenge of all: improving and perfecting relationships with customers and with the employees who engage them. More than anything, executives and managers need quantifiable, measurable strategies for making the “intangible” side of their businesses as productive and profitable as it can be.For years, “hard-headed” business leaders and gurus have said that it’s impossible to measure these intangibles. The GMJ argues that they’re wrong, and this book offers proof. Drawing on interviews with millions of employees and customers worldwide, the articles and interviews in these pages cover topics such as the best way to get meaningful employee feedback, why customer satisfaction is the wrong measure, the 12 elements of great managing, why most advertising doesn’t work, and the impact of positive leadership.A range of voices from within and outside of Gallup is included in these pages. A Ritz-Carlton executive tells how his company is reinventing its world-class brand, while a leader at Ann Taylor describes how the retailer invests in talent. Nobel Prize winner Daniel Kahneman probes how customers think, while one of the inventors of the Internet, Vinton Cerf, speculates on the future of his creation.With its lively writing and penetrating, research-driven insights, The Best of the Gallup Management Journal 2001-2007 is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy.Available Formats:Download8.2 hrs • Dec/06/2016 • Unabridged
Change management used to be one of those abstract concepts relegated to business conferences and academic seminars — a nice-to-know topic for discussion, but hardly vital to success.Well, could change have become more real, or more relevant, this past decade?Decade of Change features insights and wisdom into how to manage, and make the most of, change. Vinton Cerf, co-creator of the Internet, peers into the Web’s future. Nobel Prize winner Daniel Kahneman probes the nature of decision making. Lieutenant General Russel Honoré, the Hurricane Katrina hero, offers leadership lessons he applied in that crisis. Visionary executive Ray Anderson makes a powerful business case for environmental sustainability. And a host of other executives and thinkers tackle everything from easing the fear of layoffs to promoting wellbeing in the workplace to building customer engagement amid the post-crash “new normal.”You’ll hear from some of the best business and organizational minds in these pages. They steered leaders through the various crises of the past decade and helped find a way forward to what we all hope will be a brighter and more prosperous future. Decade of Change is more than a look backward — it is a roadmap for what lies ahead.Available Formats:0.1 hrs • Dec/06/2016 • Unabridged
Every moment matters.Each of us has an invisible bucket. When our bucket is full, we feel great. When it’s empty, we feel awful. Yet most children (and many adults) don’t realize the importance of having a full bucket throughout the day.In How Full Is Your Bucket? For Kids, Felix begins to see how every interaction in a day either fills or empties his bucket. Felix then realizes that everything he says or does to other people fills or empties their buckets as well.Follow along with Felix as he learns how easy it can be to fill the buckets of his classmates, teachers and family members. Before the day is over, you’ll see how Felix learns to be a great bucket filler, and in the process, discovers that filling someone else’s bucket also fills his own.Available Formats:5.8 hrs • Nov/29/2016 • Unabridged
The control-freak, the narcissist, the slacker, the cynic. Difficult people are the worst part of a manager’s job.Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with—and it’s your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches.Once you realize the potential for change, the book’s simple steps, examples, and scripts explain how to right even the most hopeless situations. You’ll learn how to: Master the necessary mindsetExplain the problem calmly in a short feedback sessionGet a commitment to change, and follow upCoach others to replicate the processDevelop the situational awareness required to spot trouble even earlier in the futureEvery manager has “problem people.” What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.Available Formats:5.4 hrs • Nov/18/2016 • Unabridged
In this book, Eric von Hippel, author of the influential Democratizing Innovation, integrates new theory and research findings into the framework of a "free innovation paradigm." Free innovation, as he defines it, involves innovations developed by consumers who are self-rewarded for their efforts, and who give their designs away "for free." It is an inherently simple grassroots innovation process, unencumbered by compensated transactions and intellectual property rights.Free innovation is already widespread in national economies and is steadily increasing in both scale and scope. Today, tens of millions of consumers are collectively spending tens of billions of dollars annually on innovation development. However, because free innovations are developed during consumers' unpaid, discretionary time and are given away rather than sold, their collective impact and value have until very recently been hidden from view. This has caused researchers, governments, and firms to focus too much on the Schumpeterian idea of innovation as a producer-dominated activity.Free innovation has both advantages and drawbacks. Because free innovators are self-rewarded by such factors as personal utility, learning, and fun, they often pioneer new areas before producers see commercial potential. At the same time, because they give away their innovations, free innovators generally have very little incentive to invest in diffusing what they create, which reduces the social value of their efforts.The best solution, von Hippel and his colleagues argue, is a division of labor between free innovators and producers, enabling each to do what they do best. The result will be both increased producer profits and increased social welfare—a gain for all.Available Formats:12.6 hrs • Oct/04/2016 • Unabridged
From one of the greatest writers of the twentieth century, Aldous Huxley, comes his great novella, set in Rome, about a writer’s affair with a mysterious young fan—now back in print for the first time in the U.S. in more than seventy years and also featuring two other acclaimed short works, plus an original introduction from noted critic Gary Giddins.In After the Fireworks, three of Aldous Huxley’s lost classic pieces of short fiction are collected for the first time. In the title novella, Rome is the stunning backdrop where internationally famous novelist Miles Fanning sets out on a walk down Via Condotti toward the Spanish Steps when he encounters the mysterious Pamela Tarn—a beautiful young American admirer of his work who shares a name, as well as conspicuous personality traits, with a character from his most celebrated book. Though there is a considerable age difference between them and they come from different worlds, both are soon irresistibly drawn into a dangerous affair which has unforeseen consequences.First published one year before he wrote his classic Brave New World and now back in print for the first time in seventy five years, After the Fireworks is Aldous Huxley at the height of his powers. Featuring an original introduction by National Book Critics Circle Award-winner Gary Giddins, this new collection also includes Uncle Spencer (1924), the story of an aging World War I veteran’s quest for the lost love he met in a prison during the war, and Two or Three Graces (1926), the tale of a passionate and destructive writer’s abusive relationship with an impressionable, bourgeois housewife.Available Formats: CD, MP3 CD6.0 hrs • Oct/04/2016 • Unabridged
From the creators of the #1–bestselling Life Recovery series, Take Your Life Back is a groundbreaking look at how to overcome unhealthy relationships and love others well. Counselors Stephen Arterburn and David Stoop offer personal examples, clinical insight, and scriptural truth to help you navigate your toughest relationships.Do you have a relationship that leaves you feeling drained? Maintaining and improving this kind of relationship—whether it’s a spouse, a friend, or a child—can feel exhausting, fruitless, and toxic to your own health. It’s complicated: You love the person, but sometimes you feel as if you’re pouring all your energy into holding your loved one, and your relationship, together. And if he or she failed or stumbled—would that make you a failure, too? What would happen if you walked away?Arterburn and Stoop have helped millions walk the path of health through their New Life Ministries and counseling center—and now, in Take Your Life Back, they reach out to those who walk the path alongside them. We are called to love one another deeply, but it is possible to support your loved one in a way that honors the relationship, God, and yourself. Take Your Life Back is the key to fostering healthy, God-honoring attachments that benefit you and the one you love.Available Formats:7.4 hrs • Aug/30/2016 • Unabridged
All of us worry about something, big or small, every day. But much of the emotional misery we feel is an overreaction, and it can be significantly reduced, using the techniques you’ll find in this landmark book.World renowned therapist Dr. Albert Ellis, who created Rational-Emotive Behavior Therapy (REBT), believed that anger, anxiety, and depression are not only unnecessary, they’re unethical, because when we allow ourselves to become emotionally upset, we’re being unfair and unjust to ourselves. Thinking negative thoughts is a choice we can refuse to make. Applying the proven, time-tested principles of REBT is a simple, logical way to find true mental health and happiness.REBT acknowledges the power of emotions, but it also helps us understand which feelings are healthy and which are not. This classic book teaches you how to:*Retrain your brain to focus on the positive aspects of your life and face each obstacle without unnecessary despair*Control your emotional destiny*Refuse to upset yourself about upsetting yourself*Solve practical problems as well as emotional problems*Conquer the tyranny of “shoulds”…and much more, providing all the tools you need to take back your life—and your happiness. If you can refuse to make yourself miserable, you’re that much closer to making yourself happy—every day.Available Formats:7.4 hrs • Aug/30/2016 • UnabridgedDownloadLoading more titles...
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