Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution
By Harvard Business Review
Read by Jonathan Yen
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1 Format: CD
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Regular Price: $14.99
Special Price $9.74
ISBN: 9781531836627
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative. Difficult Conversations walks you through: • Uncovering the root cause of friction • Maintaining a positive mind-set • Untangling the problem together • Agreeing on a way forward About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
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Summary
Summary
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.
Difficult Conversations walks you through:
• Uncovering the root cause of friction
• Maintaining a positive mind-set
• Untangling the problem together
• Agreeing on a way forward
About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
Details
Details
Available Formats : | CD |
Category: | Nonfiction/Business & Economics |
Audience: | Adult |
Language: | English |
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