Prescription for Excellence by Joseph A. Michelli audiobook

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

By Joseph A. Michelli, PhD
Read by Tony Craine

McGraw-Hill Education on Brilliance Audio
1
Format : CD (In Stock)
  • Regular Price: $29.99

    Special Price $19.49

    ISBN: 9781536623857

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The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence—and explains how business leaders in any industry can get the same results.

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Summary

Summary

The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence—and explains how business leaders in any industry can get the same results.

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Reviews

Author

Author Bio: Joseph A. Michelli PhD

Author Bio: Joseph A. Michelli PhD

Joseph A. Michelli, PhD, is a speaker, author, and organizational consultant who transmits his knowledge of exceptional business practices in ways that develop joyful and productive workplaces. He is a Wall Street Journal, USA Today, Publishers Weekly, Nielson Bookscan, and New York Times bestselling author. He received his master’s degree and doctorate from the University of Southern California and is a professional member of the National Speakers Association and the Authors Guild. Having journeyed with a close family member through a six year battle with breast cancer, Dr. Michelli is also committed to social causes associated with curing cancer.

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Author Bio: Joseph A. Michelli PhD

Author Bio: Joseph A. Michelli PhD

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Details

Details

Available Formats : CD
Category: Nonfiction/Business & Economics
Audience: Adult
Language: English