GROW 2 Management: Lead, follow or get out of the way

Lead follow or get out of the way. Successful salon businesses don't just happen! They’re the result of a clear business vision, effective business management systems, people management systems and self management systems. If you really want to succeed start by understanding that you haven’t opened a salon, you have opened a business that happens to do hair. Begin by getting organised and developing the success systems needed. Any charts used in this book are downloadable from www.growmysalonbusiness.com/charts Table of Contents: Introduction Chapter 1: Reality check... LESSON 1: You probably opened a business for the wrong reasons LESSON 2: Running a business requires a very different set of skills... LESSON 3: There is only one of you, so get it out of your head! LESSON 4: Re-evaluate... regularly LESSON 5: What does change mean to you? LESSON 6: Set it up ‘right’ at the start LESSON 7: What is a manager? What do they do? Chapter 2: Creating the vision... LESSON 8: Vision, Mission and Values... LESSON 9: What is vision and where do you get it? LESSON 10: The vision comes before the plan LESSON 11: “Not all of my team like the vision I have for the business” LESSON 12: The vision is the ‘what’. The mission is the ‘how’. LESSON 13: What is a leader, and what do they do? Chapter 3: Business management systems LESSON 14: Activity ≠ Productivity LESSON 15: Clearly define roles, goals and responsibilities. LESSON 16: You need an organisation chart LESSON 17: Defining and naming positions LESSON 18: The importance of clear job descriptions LESSON 19: The solutions to most problems are system and training solutions LESSON 20: Hard, soft or information systems? LESSON 21: The need to develop Business Management Systems LESSON 22: If your business is not system dependent... it’s dependent on you. LESSON 23: “But I don’t want to expand”... LESSON 24: “This is how we do it here.” LESSON 25: Your business is only truly successful when it... LESSON 26: Systems manuals are never finished... LESSON 27: Managing your work space Chapter 4: People Management LESSON 28: And you thought that ‘they’ were the problem LESSON 29: Don’t be afraid to be in charge LESSON 30: People can manage themselves.. LESSON 31: Who’s working for whom... LESSON 32: The essence of good management is ‘human sensitivity’ LESSON 33: Catch people doing something right and tell them! LESSON 34: Crystal clear and consistent from day 1 LESSON 35: Induction day, get it right from the beginning… LESSON 36: There must be a consequence... LESSON 37: Change your people... or change your people LESSON 38: Be consistent with the line in the sand Chapter 5: Managing yourself LESSON 39: Managing yourself! Are you kidding? LESSON 40: “Do as I say... not as I do”. Sorry, that’s never going to work. LESSON 41: Get organised LESSON 42: When you make a mistake, correct it quickly and move on LESSON 43: Meetings can be a complete waste of time... on the other hand LESSON 44: The first step to managing your time is... LESSON 45: Time management tips LESSON 46: Learn how to delegate, then delegate, delegate, delegate LESSON 47: All men are equal... some are just more equal than others LESSON 48: Know how to lighten up LESSON 49: “Pick your self up, dust yourself off and get back in there...” LESSON 50: What am I meant to learn from this?