Customer Service The Sandler Way by Anne MacKeigan audiobook

Customer Service The Sandler Way: 48 Rules for Strategic Customer Care

By Anne MacKeigan
Read by Sean Pratt

Gildan Media
3.95 Hours 1
Format : Digital Download (In Stock)
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    ISBN: 9781469068404

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    ISBN: 9798200591190

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Your customer service plan is only as strong as its weakest link. What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.

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Summary

Summary

Your customer service plan is only as strong as its weakest link.

What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.

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Author

Author Bio: Anne MacKeigan

Author Bio: Anne MacKeigan

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Details

Details

Available Formats : Digital Download, CD, MP3 CD
Category: Nonfiction/Business & Economics
Runtime: 3.95
Audience: Adult
Language: English