Dealing with Difficult People by Roy Lilley audiobook

Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

By Roy Lilley
Read by Timothy Andrés Pabon

Brilliance Audio

The Creating Success Series: Book 76

3.69 Hours 1
Format : Digital Download (In Stock)
  • $19.99
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    ISBN: 9781721387809

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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior – what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides brand new summary points for each chapter and the tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

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Summary

Summary

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create.

Dealing with Difficult People looks at difficult behavior – what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides brand new summary points for each chapter and the tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

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Reviews

Author

Author Bio: Roy Lilley

Author Bio: Roy Lilley

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Details

Details

Available Formats : Digital Download
Category: Nonfiction/Business & Economics
Runtime: 3.69
Audience: Adult
Language: English