Conflict Resolution & Mediation
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The Mediation Process
Christopher W. Moore
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What to Do When Things Go Wrong
Frank Supovitz
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The Power of Resilience
Yossi Sheffi
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You're It
Eric J. McNulty
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Creating a Drama-Free Workplace
Anna Maravelas
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Turn Enemies into Allies
Judy Ringer
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The Minority Experience
Adrian Pei
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Quantum Negotiation
Stephan M. Mardyks
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Turning People into Teams
David Sherwin
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Resolving Conflicts at Work
Joan Goldsmith
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Instant Conflict Resolution
The INSTANT-Series
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Easier, Smarter Problem Solving
Debra Morrison
