Customer Relations
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Make Some Noise
Ken Schmidt
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The Versatile Leader
Msuega Tese
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How To Promote Your Business & Increase Sales: An Excellent Sales Promotion & Social Media Marketing Guide
Professor Andy
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Make Your Brand Legendary
Scott Wozniak
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Corner Grocery Store Principles
Joe Mangiaracina
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Treasure Hunt
Michael Hinkle
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The Apology Impulse by Cary Cooper and Sean O’Meara
American Classics
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Ask & Deliver
Maryanne O'Brien
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Customer Care Chronicles: Navigating Difficult Interactions with Ease
David Thompson
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Navigating Tough Customer Interactions
Adam Walker
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LEAN ANALYTICS
Mick Taylor
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Taming the Tough Ones: Mastering Customer Conflict
Laura Bennett