Total Quality Management
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Value Stream Mapping
Steve Abrams
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The Ask Framework
Carole Stizza
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The Art of Excellent Products
Riccardo Illy
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Kanban
Gary Metcalfe
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Reflections on Quality in 10 1/2 Columns
Willy Vandenbrande
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Kaizen Lifestyle: A Guide to Sustained Excellence
Emily Turner
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Pasos de gigante
Brian Tracy
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The Essential Deming
W. Edwards Deming
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A Guide To Handling A Tough Boss
Robert Krishna
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Las 21 leyes irrefutables del liderazgo
John C. Maxwell
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Gestión Por Procesos En La Práctica
Cláudio Pires
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Management By Processes In Practice
Cláudio Pires
