The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen—small, continual improvements—to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.