Summary of Hubert Joly’s The Heart of Business

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Business leaders today focus on profit and perfection, and all other factors are usually set to the side. Executives and managers alike only have their own gain in sight. In The Heart of Business (2020), Hubert Joly, former CEO of Best Buy, explains that this approach is outdated and poisonous. He talks about his own experiences making his company thrive, and details the strategies he developed. A company cannot be expected to grow when the only goal is financial profit: the key to success lies in having a noble purpose at the heart of the business.