The Customer Success Economy
Read by
Chloe Cannon
Release:
05/27/2020
Release:
05/27/2020
Release:
05/27/2020
Release:
05/27/2020
Runtime:
10h 6m
Runtime:
10h 6m
Runtime:
10h 6m
Quantity:
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
● Shows leaders how their digital implementations will make them more Amazon-like
● Helps you deliver recurring revenue
● Shows you how to embrace customer retention
● Demonstrates the importance of "churning" less
Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
● Shows leaders how their digital implementations will make them more Amazon-like
● Helps you deliver recurring revenue
● Shows you how to embrace customer retention
● Demonstrates the importance of "churning" less
Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
Release:
2020-05-27
2020-05-27
2020-05-27
2020-05-27
Runtime:
Runtime:
Runtime:
Runtime:
10h 6m
10h 6m
10h 6m
10h 6m
Format:
audio
audio
audio
audio
Weight:
0.0 lb
0.7 lb
0.5 lb
0.9 lb
Language:
English
ISBN:
9781469080338
9798200574995
9798200575008
9798200574988
Praise