Summary of Tony Hsieh’s Delivering Happiness

Summary of Tony Hsieh’s Delivering Happiness

By Falcon Press
Unabridged
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Summary of Tony Hsieh’s Delivering Happiness is a business memoir that outlines the company’s customer service-focused model. In 2009, when Zappos announced that larger retailer Amazon would be acquiring the company, Hsieh recalled that his first attempted enterprise was a worm farm when he was nine years old. ..